Refund policy
Customer satisfaction is important to us. If you are not satisfied with your purchase, Clayvex offers a 30-day free return and refund policy.
Return Period
Customers may request a return within 30 days from the date the item is delivered.
Return Conditions
To qualify for a return:
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The item must be unused and in its original condition
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The item must be returned in its original packaging
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Proof of purchase must be provided
Free Returns
Clayvex provides free return support during the 30-day return period, giving customers additional confidence when shopping with us.
Refund Processing
After the returned item has been received and inspected, customers will be notified regarding the refund status.
If approved, refunds will be issued to the original payment method within 5–10 business days, depending on the payment provider.
For return requests or refund questions, please contact: